Telemarketing
Eye Spy Digital has built a network of professional inbound and outbound telemarketers who specialise in providing anything from creating leads to follow up, through to arranging appointments for field sales staff.
When speaking to new and existing customers by calling them you want to ensure this is through professional targeted telemarketing.
Unless required to do so by our clients (e.g. FSA regulated) our team do not use scripts! We have conversations, build relationships; find a need and then provide a solution. This ensures an extremely focused method of marketing rather than having to glue a phone to our hands and crunch numbers.
Outbound Services:
- Appointment setting
- Direct sales
- Lead generation
- Cross selling and up selling
- Welcome calls
- Customer lifecycle calling
- Product recall
- Personal phone invitations
- Booking lines
- Follow up calls
Inbound Services:
- Media response
- DRTV handling
- Order handling/Processing
- Brochure request lines
- Information request lines
- Inbound sales
- Helpdesk support
- HR recruitment
- Absence management
- Charitable donation lines
- Overspill call handling
- Out of hours call handling
- Whistle-blowing services
- Email/Internet response
- 24/7 emergency responses
- Disaster recovery
